This Embassy is open Monday through Friday from 7:45 a.m. to 4:30 p.m., except U.S. and Bruneian public holidays.
If you are a U.S. citizen in Brunei with an after-hours emergency, you can reach our duty officer hotline, seven days a week, at 673-873-0691 (if dialing from the U.S.: 011-673-873-0691). Routine matters – particularly involving the issuance of a passport – should wait until the next available appointment. Please note that this number is strictly for emergency U.S. citizen service and is not for visa inquiries.
During Embassy normal business hours, the Consular Section can be reached on the main Embassy phone number 673-238-4616 ext 2100 (if dialing from the U.S.: 011-673-238-4616 ext 2100).